Why projective techniques are so important in consumer research

Having a background in psychology I possess great respect for the tools and methods clinicians have developed to infer people’s underlying motives, attitudes and intentions. As a consumer researcher I use some of these tools to obtain valuable insights about brands, products and services. 

One popular group of tools spanning the clinical and consumer research worlds are known as projective techniques. The most well-known projective test in the clinical world would have to be the Rorschach Inkblot Test (pictured) where a series of 

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